【国外标准】 Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 3: Measurement framework (MF) and organization maturity model (OMM)

本网站发布时间： 2024-02-01

INCITS/ISO/IEC 30105-3:2016 (2018)
现行
定价： 890元 / 折扣价： 757 元
加购物车
在线阅读

开通会员免费在线看70000余条国内标准，赠送文本下载次数，单本最低仅合13.3元！还可享标准出版进度查询、定制跟踪推送、标准查新等超多特权！查看详情>>

标准简介

适用范围：

Specifies the lifecycle process requirements performed by the IT enabled business process outsourcing service provider for the outsourced business processes. It defines the processes to plan, establish, implement, operate, monitor, review, maintain and improve its services. This document covers IT enabled business processes that are outsourced; is not intended to cover IT services but includes similar, relevant process for completeness; is applicable to the service provider, not to the customer; is applicable to all lifecycle processes of ITES-BPO; serves as a measurement framework for processes and provide an organization maturity model for organizations providing ITES-BPO services that: conforms to the requirements of ISO/IEC 33003 and ISO/IEC 33004; supports the performance assessment by providing a framework to measure and derive capability and organization maturity levels.

基本信息

标准号：
INCITS/ISO/IEC 30105-3:2016 (2018)
标准名称：
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 3: Measurement framework (MF) and organization maturity model (OMM)
英文名称：
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 3: Measurement framework (MF) and organization maturity model (OMM)
标准状态：
现行
发布日期：
实施日期：
出版语种：

标准分类号

标准ICS号：
中标分类号：

关联标准

替代以下标准：
被以下标准替代：
引用标准：
采用标准：

出版信息

页数：
字数：
开本：

其他信息

起草人：
起草单位：
归口单位：
提出部门：
发布部门：

其它标准

推荐标准