【国外标准】 Information technology - Process assessment - Process reference model for service management, a Technical Specification prepared by INCITS and registered with ANSI

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INCITS/ISO/IEC TS 33054:2020 (2023)
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标准简介

适用范围：

Defines a process reference model for the domain of service management. The model specifies a process architecture for the domain and comprises a set of processes. Each process is described in terms of process purpose and outcomes. The process reference model in this document is directed at assessment sponsors and competent assessors who wish to select a model, and associated documented process method, for assessment (for either capability determination or process improvement).

基本信息

标准号：
INCITS/ISO/IEC TS 33054:2020 (2023)
标准名称：
Information technology - Process assessment - Process reference model for service management, a Technical Specification prepared by INCITS and registered with ANSI
英文名称：
Information technology - Process assessment - Process reference model for service management, a Technical Specification prepared by INCITS and registered with ANSI
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现行
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