【国外标准】 Information Technology - Service Management - Part 1: Specification (Adopted ISO/IEC 20000-1:2005, first edition, 2005-12-15)

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标准简介

This part of ISO/IEC 20000 defines the requirements for a service provider to deliver managed services of an acceptable quality for its customers.

标准号：
CAN/CSA-ISO/IEC 20000-1-06
标准名称：
Information Technology - Service Management - Part 1: Specification (Adopted ISO/IEC 20000-1:2005, first edition, 2005-12-15)
英文名称：
Information Technology - Service Management - Part 1: Specification (Adopted ISO/IEC 20000-1:2005, first edition, 2005-12-15)
标准状态：
现行
发布日期：
实施日期：
出版语种：
英文

CAN/CSA-ISO/IEC 20000-1-06