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【国外标准】 Information technology -- Service management -- Part 10: Concepts and terminology
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2024-08-08
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标准简介适用范围：
ISO/IEC TR 20000-10:2015 describes the core concepts of ISO/IEC 20000, identifying how the different parts support ISO/IEC 20000 1:2011 as well as the relationships between ISO/IEC 20000 and other International Standards and Technical Reports. This part of ISO/IEC 20000 also explains the terminology used in ISO/IEC 20000, so that organisations and individuals can interpret the concepts correctly.
标准号：
INCITS/ISO/IEC TR 20000-10:2015 (2018)
标准名称：
Information technology -- Service management -- Part 10: Concepts and terminology
英文名称：
Information technology -- Service management -- Part 10: Concepts and terminology标准状态：
现行-
发布日期：
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实施日期：
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- 其它标准
- 上一篇： INCITS/ISO/IEC TR 19795-3:2007 [2015] Information technology - Biometric Performance Testing and Reporting - Part 3: Modality-Specific Testing (Technical Report)
- 下一篇： INCITS/ISO/IEC TR 20000-12:2016 (2018) Information technology - Service management - Part 12: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC
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